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ℹ️ ESSENTIAL INFORMATION
Check-in & Check-out
Check-in: from 14:00
Check-out: by 11:00
Late check-out may be available on request (additional charges may apply). Please contact the Office.
◊ Restaurant
Our dishes are prepared fresh wherever possible, so advance ordering is essential.
- Breakfast: 08:00 – 10:00
- Lunch: 12:30 – 14:30
- Dinner: 18:00 – 22:00
🍹 Bar — ‘Under The Stars’
Located in the garden overlooking the pool. Open daily: 09:00 until late.
📶 Internet
Complimentary Wi-Fi is available in most areas. Network names and the password are available from the Office.
🚭Smoking Policy
Smoking is strictly prohibited inside buildings and guest rooms.
A USD 100 cleaning fee applies if smoking occurs indoors.
◊ Contacts
Night Duty Staff: For after-hours assistance, please ring the doorbell next to office door.
Operations Manager Baraka 📞 0777 410 776
Operations Supervisor Mona: 📞 0655 538 601
Security and gate staff are available 24 hours and can assist you.
Electricity & Power Supply
Island power outages may occur which are beyond the hotel’s control. During outages:
-Internet may be unavailable
-Water pressure may be affected
-The generator will be activated when possible
Rooms are fitted with square 3-pin sockets.
Adaptors may be borrowed (subject to availability).
💳 Payments
We accept: USD, TSH cash, major credit cards
Card payments may incur a 5% fee.
Hotel exchange rates apply.
FACILITIES & ACTIVITIES
FACILITIES & ACTIVITIES🏊 Swimming Pool & Bubble Pool (not heated)
Children must be supervised always.
Bubble pool use limited to 15 minutes. Children should not use the bubble pool.
The user assumes responsibility for use.
📺 TV Room
Located on the ground floor
🧸 Children’s Toys & Games
Toys available in the ground-floor TV Room
Games available on the first floor
Please supervise children.
Beach Access
Our natural beach is accessible at low tide (tide table at Main Entrance).
Please be aware of sea urchins and incoming tides.
A 3 km natural beach is located 300m to the right of the property and is accessible by road.
Transport to Jambiani beach is free of charge – subject to hotel transport availability. Please book one day in advance.
Sun Safety: The African sun is very strong. Please stay hydrated and use sun protection.
🤿 Snorkeling Equipment
Adult masks and fins available (subject to availability; rental or deposit may apply).
🏋️ ‘The Den’ — Exercise / Games / Recreation
Located on the upper floor.
Children must be supervised
Gym equipment is not for children
Pool balls and darts available from the Office (deposit may apply)
The user assumes responsibility for use.
🧘 Yoga Mats
Available in ‘The Den’.
Suitable practice spaces: ‘The Den’ or Sunset Deck.
🚲 Bicycles
Available for hire through the Office.
HOUSEKEEPING & SERVICES
🧺 Ironing
Housekeeping can assist with ironing. Please submit items in the morning. (No fee) Please hand items to Housekeeping between 08:00 and 12:00.
Towels
If you need your towels replaced, please place them in the hand basin.
🧺 Laundry Service
Laundry service is available daily. Please hand items to Housekeeping between 08:00 and 12:00.
- Wash, dry & fold: USD 2 per kg
- Wash, dry & iron: USD 3 per kg
While every care is taken, the hotel cannot accept responsibility for damage resulting from the laundry process. Items returned within 24 hours.
🔐 In-Room Safe
Each room has a safe box. Guests are responsible for securing valuables. The hotel is not liable for unattended items.
📦 Lost & Found
Items found after departure are held for 90 days. Unclaimed items will then be disposed of.
TRANSPORT & EXCURSIONS
TRANSPORT & EXCURSIONS
🚕Transfers, Taxis & Car Hire
Airport/sea port transfers, taxis, excursions, and car hire can be arranged through the Office.
🚕Parking
The user assumes responsibility for use. The hotel accepts no responsibility for loss or damage.
🚕Excursions
A variety of excursions can be arranged – please give one day’s notice.
Information is available via the QR code or at the Office.